User Agreement
User Agreement
1. User registration and account maintenance
Users need to provide true, accurate and complete registration information according to the guidelines of this e-commerce platform (hereinafter referred to as "the platform"), including name, contact information, email and shipping address.
Once the registration is complete, the user will be given a unique account and password to log on to the platform and perform trading operations. Users should safeguard their account information to avoid disclosure and accept responsibility for all activities under their account.
If the account is compromised or other security risks exist, users should immediately notify the platform and take necessary measures to prevent the damage from spreading.
2. Products browsing and shopping
Users can freely browse the details of various commodities on the platform, including the name, specifications, price, origin, expiration date and user feedback.
Before deciding to purchase, users should carefully read the details of the item and confirm the terms of the accepted item's price, shipping charges, return and exchange rules, etc.
After placing an order, the user needs to select the payment method and complete the payment according to the platform prompts. Once payment is successful, the order becomes valid and may not be cancelled without cause unless the return and exchange conditions stipulated by the platform are met.
3. Payment security and financial security
The platform uses advanced payment technology to ensure the security of users' funds, and all payment information is encrypted.
After the user's payment is successful, the funds will be stored by the platform until the goods are successfully delivered and the user confirms that the funds are not transferred to the merchant.
In case of payment errors, order cancellation or other unusual circumstances, the platform will promptly process refunds for users in accordance with relevant regulations.
4. Regulatory Compliance and Platform Rules
When using the platform services, users should strictly abide by the laws and regulations of the country in which they are located, as well as the rules and policies of the platform.
Users must not engage in any act that is illegal, illegal or harmful to the rights and interests of the platform, other users or third parties.
5. Default Handling
If the user violates this agreement or laws and regulations, the platform reserves the right to take measures including but not limited to warning, limiting account functions, terminating service, and holding legal accountable.
Users who have caused losses to the platform or other users as a result of the breach of contract shall be liable for compensation accordingly.
Data protection policies
1. Data collection and utilization
It may collect personal data, including names, contact information, email addresses, delivery addresses, browsing history, purchase history, etc., to optimize the quality of service and customer experience.
The platform will legally and regularly use user data for such purposes as order processing, logistics services, personalized recommendations, and user behavior analysis.
2. Data Storage and Security
The platform will take strict data storage and security measures to ensure the security and confidentiality of user data, to prevent data disclosure, tampering or destruction.
The platform will strictly control access to user data and authorize only the necessary personnel to access and process the relevant data.
3. Data Sharing and Disclosure
The platform will not sell user data to third parties, but may share some of the data with partners, such as logistics providers, payment institutions, etc. Before sharing, the platform will ensure that partners comply with the corresponding confidentiality obligations.
It may disclose user data under certain circumstances, such as legal requirements, government investigations or protecting user rights.
4. User rights
Users have the right to access, correct, delete their personal data or request that it be discontinued. In order to exercise these rights, the user may contact the platform through the contact details provided by the platform.
Users should be aware that due to technical reasons or legal requirements, some data may not be fully deleted or discontinued.