物流与配送服务

1. Logistics choice

(1) The platform provides multiple logistics options for users to choose from, including air transport, sea transport, land transport, and express delivery. Users can choose the appropriate logistics option based on their needs and budget.

(2) The platform will clearly inform users of the cost, delivery time, tracking method, and possible additional costs (such as customs duties, customs clearance fees) of each logistics method when they place an order.

2. Delivery range and cost.

(1) The platform supports delivery to many countries and regions around the world. Please refer to the platform's rules for specific delivery areas. There may be delivery restrictions or additional fees for remote areas or special countries/regions.

(2) The delivery fee is determined by the weight, volume, destination country/region, and logistics method of the goods. The platform will calculate and display the delivery fee when the user places an order. The user is responsible for the delivery fee and any additional fees that may arise.

3. Customs clearance and customs declaration process

(1) Users need to provide necessary customs clearance documents and information in accordance with the requirements of the destination country/region, such as ID cards, passports, purchase receipts, etc. The platform will assist users in completing customs clearance procedures, but users are responsible for the consequences caused by improper customs clearance.

(2) In case of customs clearance delays or other issues, the platform will communicate with users in a timely manner and seek solutions. Users should cooperate with the platform and logistics service providers to solve the problem.